FAQs

FREQUENTLY ASKED QUESTIONS

Hopefully you will find the answer to your questions below. If there is still something that isn't covered or you are not sure of, please send a notecard with detailed information, including your avatar username (not display name) to our customer service avatar Chaos Engineer. You will be answered as soon as possible.

Please note that any notecards passed to LuxNebula Resident or Star Melody will be passed to Chaos Engineer for them to respond to.

******************************************************

Who are you?

My name is LuxNebula Resident in world. I originally joined SL in 2008 with my avatar Star Melody but left in early 2016 to concentrate on RL. I started to revisit SL around early 2019 to reconnect with old friends. After talking through some creative ideas with them, I made a new avatar when I decided to come back to SL full time.

Your skins look like Lumae skins! Are they copybotted?

No they are not copybotted. Lumiya Rae, the owner of Lumae, has allowed me to use the textures from her retired brand Lumae as a base for my own work. I have a license agreement with her for my use of them. This is where her involvement ends. She cannot help you with my product and I cannot help you with Lumae.

Will you support **** body / head?

I currently support Maitreya, Belleza, SLink and Legacy mesh bodies. Currently I only support LeLutka Evolution but I will probably branch out to others. Skins all include Bakes On Mesh for each body and for the head, so you can experiment with different heads for now. Obviously for best fit, you should use with the head the skin is made for.

Please ALWAYS try on demos before you purchase. I am not responsible for you buying a skin which does not fit your chosen head or body when it clearly states what they are made for.


Why are your appliers Omega only?

I find Omega appliers the easiest appliers to make. Im not good at understanding scripting and there are many different scripted ways that each head and body uses for making appliers. This is difficult for me due to learning difficulties and so Omega are the simplest for me to understand and most bodies offer Omega support through relays. This is also why Bakes On Mesh is such a great idea as it doesn't use scripting to make them work.

How do I get a redelivery?

You can find a redelivery terminal in the main store but you can also access your purchases from any Caspervend vendor.


Custom work?

No sorry I am unable to accept custom work.